With the increasing customer inclination towards digitalization and lesser human contact increases, CX leaders have to integrate disruptive technologies to deliver experience that serve the new customer needs with care and concern.
Real time pulse of the shifting customer needs and behavior is giving rise to the rapid transition of the legacy infrastructure. Technologies like Artificial Intelligence, Machine Learning, RPA, Blockchain, Virtual Assistants, Data Analytics, and Cloud opens up the door to an omni-channel engagement.
Exibex, the team behind Finnovex Global Series, is proud to present the FuturistiCX Global Series. The second edition of this series, FuturistiCX Middle East Hybrid, the The Biggest Conclave Customer Experience Through technologies will be held on the 16th of March 2021 at Dubai UAE and Virtual Online.