State of AI in Employee Experience

Across the globe, many economies are experiencing productivity stagnation1, a longstanding trend that has persisted since the global financial crisis of 2008, and in advanced economies — far longer. At every opportunity, leaders are looking to uncover new ways to boost productivity in the hope of returning to the growth levels of the past. Pushing employees to work longer and harder is no longer the solution.

With the large economic headwinds of today, the timing of AI could not have been better — and most leaders are committing or committed to use it as the solution to increase productivity, organizational efficiency, and gain a competitive advantage.

But even with the potential presented by AI, there’s a huge chasm between intention and realization.