AI Business Value Radar

The era of enterprise Al experimentation is ending, and the time for scaling Al deployments is here. In our biggest survey of business leaders to date, we have found that about 20% of Al use cases are now delivering on all business objectives, and that just over 30% of use cases are on the cusp of doing so.

As costs for Al look to tumble in the wake of DeepSeek and the emergence of other potentially more frugal language models, we will see an acceleration of Al use cases that achieve viability for business, resulting in a mass expansion of Al agents across an average enterprise over 2025.

Managing this will require leaders to take transformation of their business seriously. Our research identifies a strong link between Al success and the changes that a business makes to its operating model and data structures. It also finds that engaging the workforce is the most important driver of successful Al outcomes.

To uncover these insights, Infosys surveyed 3,798 senior executives in the US, Europe, Australia, and New Zealand and interviewed more than 30 senior executives. The message from our respondents is clear. Al is being adopted and deployed across all elements of business, core and noncore.

However, success is still not guaranteed. This report provides a useful guide to those at this critical juncture and provides clear insights and direction toward building a successful enterprise Al future.