Report highlights according to SMBs:
- SMBs are largely in the dark about the frequency and severity of ransomware attacks – less than 1 in 5 ransomware attacks are reported to the authorities.
- Ransomware in the cloud is rising with 38% of ANZ MSPs reporting infected SaaS applications, the highest rate of SaaS ransomware globally (global average 28%). Of those in ANZ, nearly 45% called out Microsoft Office 365 as the target.
- In the first half of 2018, ANZ MSPs reported the highest number of ransomware attacks against SMBs globally – 64%, compared to a global average of 55%.
- 60% of MSPs reported SMB clients experienced business-threatening downtime as a result of a cyberattack.
- The cost of business downtime is nearly 10X greater than the cost of the ransom requested.
- 84% of MSPs report SMB recovery from an attack in 24 hours, or less when they have a business continuity and disaster recovery (BCDR) solution in place.
- MSPs highlight lack of cybersecurity awareness as a leading cause of a successful ransomware attack, ranking phishing emails as the top ransomware delivery method followed by malicious websites, web ads, and clickbait.
- No single industry is sage, however the most recent OAIC statistics report, detailing from 1 October to 31 December 2018, found that the healthcare and finance industry were the two most targeted industries.