KPMG global tech report 2024

A key theme from this year’s research is the perception among tech executives that they are struggling to keep up with the pace of change. In response to this sense of falling behind, organisations may be tempted to make a hurried response. However, this can lead to misguided investments that may prove both risky and expensive, potentially increasing the burden of technical debt which many well-established organisations are already struggling with.

Our research suggests that organisations are increasingly aware of this dilemma, and they are looking to pivot from imitating others to becoming leaders themselves. Typically, technology leaders are paving the way by bringing structure, discipline and an enterprise mindset to the adoption of new technology.

In doing so, they are looking to evidence-based investment decisions that align to the broader business and technology strategies and balance value creation with appetite for risk.

Overall, the sense from our respondents is that organisations are doing well with measurable improvement in many areas over the past year. Mistakes provide great learning opportunities for the future, and the positive perspective on progress shared by our survey participants is encouraging.