Staying ahead of the Information Technology Curve, Now and in the Future

In just a few short decades, Information Technology has evolved from the back office to the front office and is now an essential component in nearly every aspect of business and personal life.

Staple technologies such as the cloud have created enormous potential for innovation and growth, but to fully realise this potential, organisations need highly skilled staff with the capability to manage complex and ever-evolving IT environments.

However, skilled IT staff are in short supply – as more and more companies have rapidly embraced digital transformation, an acute skills shortage has emerged, creating fierce competition between organisations for skilled workers.

The most effective way for organisations to tackle these skills gaps is by investing in training and certification for their staff. 93% of IT decision makers agree that the value certified professionals bring to their organisations far outweighs the cost of training them.

DDLS recently commissioned a survey to determine the current trends in IT training and certification, and the key opportunities and challenges for delivering training to the market in the next few years.

This research paper provides a snapshot of the most in demand training areas, as well as the perceived benefits of training and the barriers to accessing it. It also explains customers’ and organisations’ perception of the role of training partners, and the qualities they are looking for when choosing a training partner.

METHODOLOGY

A total of 392 DDLS customers from 270 Australian companies responded to the online survey.

Respondents were not targeted in any way – the survey was sent out to all personal and business customers of DDLS, and this report represents the 392 respondents who voluntarily participated in the survey.

Respondents were asked to identify which area of their organisation they work in, with the majority of respondents working in the ICT department (83%).

When asked to identify the number of employees in their organisation, 50% of all respondents indicated they are employed by large corporations with over 1000+ employees.

Download the report to find out more.