Australia and New Zealand’s emergency call services were first introduced more than 60 years ago, but the need to modernise these services to keep pace with new technological advancements has never been greater.
A new independent research study conducted on behalf of Motorola Solutions, a global leader in public safety and enterprise security, consulted 2,550+ residents across Australia and New Zealand about their views and expectations of emergency services and their call handling functions. Responses were fielded across a broad range of demographics including different genders, multiple generations and those living in urban and regional locations.
The results reveal a clear desire among the public to share personal data to facilitate better emergency response, coupled with high expectations that our emergency services should be able to make use of advanced technologies to deliver their vital services.
