This report explores what organizations worldwide need and expect from their managed service providers (MSPs) when it comes to cybersecurity services. It draws on the findings of a new international survey of MSP customers commissioned from Vanson Bourne.
MSPs have become business critical. Most of the organizations surveyed are already outsourcing some or all of their cybersecurity needs to MSPs, and others are exploring opportunities.
This report aims to help MSPs understand what their existing customers need from them now and in the future, what their potential customers look like and where to find them, and what drives customers away to a competitor.