The workforce is transforming at an unprecedented rate and scale. The nearterm future is one of humans plus AI agents working in harmony, underpinned by a security program that proactively manages the behavioral risk of both.
We surveyed 4,200 professionals in 14 countries to uncover how they are adapting to this new paradigm. The reality:
cybersecurity leaders are facing challenges on multiple fronts. People continue to be targeted by cybercriminals, make mistakes and intentionally exfiltrate data. Email remains the riskiest channel — but other applications, such as Teams and Slack, are catching up.
At the same time, cybersecurity leaders say AI threats are their top challenge when it comes to behavioral risk, and 43% of organizations experienced an increase in AI-related incidents in the last 12 months (the second highest increase, after email). Organizations need to move fast to secure this new paradigm of people and agents, embracing workforce trust management by fully adopting human risk management (HRM) and extending its principles to secure AI agents.

