COVID-19

Monthly Threat Report – Special edition: April 2020

Protecting the Remote Worker Lead Analyst: Jon Heimerl — CISSP, Sr. Manager, Global Threat Intelligence Center Telecommuting. Virtual workplace. Teleworking. Working remotely. E-working. Regardless of what we call it, the purpose is to enable employees to function effectively from remote locations. In the current climate of the coronavirus pandemic, many organizations have already implemented a […]

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Navigating with confidence – Australia and New Zealand’s Bribery & Corruption Report 2020

Every two years the Deloitte Australia and New Zealand Bribery and Corruption Report collects data from Australasian risk leaders on their perceptions and experiences of bribery and corruption. The data in this report is informed by a survey conducted by Deloitte Australia and New Zealand between October and December 2019. The survey was completed anonymously

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Threat Update COVID-19 Malicious Cyber Activity

This update is designed to raise awareness of increasing COVID-19 themed malicious cyber activity, and provide practical cyber security advice that organisations and individuals can follow to reduce the risk of being impacted. Malicious cyber actors are actively targeting individuals and Australian organisations with COVID-19 related scams and phishing emails. These incidents are likely to

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The impact of COVID-19 on CX

Customer behaviour is increasingly unpredictable with ticket volumes fluctuating anywhere from -17% to +24% week-to-week during the global COVID-19 outbreak Zendesk Benchmark Snapshot highlights the global impact of the current COVID-19 (Coronavirus) pandemic, which is being felt across markets by businesses and industries of all sizes around the world. Companies and governments are increasingly seeing

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The Global Macroeconomic Impacts of COVID-19: Seven Scenarios

The outbreak of Coronavirus named COVID-19 world has disrupted the Chinese economy and is spreading globally. The evolution of the disease and its economic impact is highly uncertain which makes it difficult for policymakers to formulate an appropriate macroeconomic policy response. In order to better understand possible economic outcomes, this paper explores seven different scenarios

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COVID-19 deals a major blow to Asia’s technology sector

What impact will the COVID-19 outbreak have on technology vendors and the channel? The COVID-19 outbreak will hurt Q1 sales in APAC, especially of smartphones, PCs and component products. But customer adoption of cloud-based services will increase as more people use videoconferencing and collaborative and online tools to execute business continuity plans and reduce travel.

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