COVID-19 impact on Australian adults’ online activities and attitudes

eSafety Commissioner
July 7, 2020

Whitepaper Details

Overview

Australia’s COVID-19 social distancing and isolation measures have led to significant changes in the way we live, triggering dramatic lifestyle changes for families and individuals across the country. One of the most notable changes is our increased dependence on the internet to maintain social and economic connections. This research report, based on a survey of 1,229 adults, provides a unique snapshot of the impact COVID-19 restrictions have had on Australians’ online behaviours and attitudes. It also highlights some of the challenges relating to online safety and digital competency we face in becoming more dependent on online interactions. Key highlights relating to online experiences during lockdown include:

  • Australians using the internet a lot more for one or more tasks increased by 56 per cent.
  • Nearly four in 10 Australians had a negative experience online during the first few months of the pandemic including receiving unwanted messages or contact (26%), being sent unwanted inappropriate content (12%) and having things said online to provoke an argument (8%).
  • Despite these negative experiences, Australians viewed the internet as important or essential during the COVID-19 lockdown, particularly for paying bills and banking (87%), accessing news and information (82%), staying in touch with family and friends (80%), work (75%), entertainment (71%), staying fit and healthy (44%), and buying groceries (39%).

Key findings

This research shows that COVID-19 has had a significant impact on Australians’ online activity — and what people see as essential online services.

Key findings include:

  • The overwhelming majority of adults in Australia see the internet as a ‘good thing’ personally (86%), for their household in general (85%) and for Australian society (79%).
  • There has been a significant increase in online activity driven by use of the internet to:
    • stay up-to-date with news and health information (30% report having done this ‘a lot more’)
    • work — 27%
    • to watch videos — 27%
    • to access social media for entertainment — 25%
    • make video calls with family and friends — 23%.

Download the research report to find out more.

Publisher's website.

DOWNLOAD

Price: FREE

DOWNLOAD COUNT: 1,230

SHARE:
Share on linkedin
Share on facebook
Share on twitter
Share on email

DOWNLOAD

Price: FREE

COVER

PROVIDER

eSafety Commissioner
The eSafety Commissioner (eSafety) is Australia’s national independent regulator for online safety.

TOPICS

more from this PUBLISHER

Parenting in the digital age
Tue, May 28
Free Direct Download
Parenting in the digital age
eSafety Commissioner

MORE FOR YOU

Data trust and data privacy in the COVID- 19 period
Thu, Jul 30
Free Direct Download
Data trust and data privacy in the COVID- 19 period
Australian National University
2020 CrowdStrike APJ State of Cybersecurity Survey
Fri, Jul 24
Free Direct Download
2020 CrowdStrike APJ State of Cybersecurity Survey
Crowdstrike
An Introduction to Zero Trust
Thu, Jul 23
Free Direct Download
An Introduction to Zero Trust
Infoblox
What is Lurking on Your Network
Thu, Jul 23
Free Direct Download
What is Lurking on Your Network
Infoblox

TRENDING NOW IN THE MARKETPLACE

Data trust and data privacy in the COVID- 19 period
Thu, Jul 30
Free Direct Download
Data trust and data privacy in the COVID- 19 period
Australian National University
2020 CrowdStrike APJ State of Cybersecurity Survey
Fri, Jul 24
Free Direct Download
2020 CrowdStrike APJ State of Cybersecurity Survey
Crowdstrike
An Introduction to Zero Trust
Thu, Jul 23
Free Direct Download
An Introduction to Zero Trust
Infoblox
What is Lurking on Your Network
Thu, Jul 23
Free Direct Download
What is Lurking on Your Network
Infoblox
Scroll to Top