An innovative technology that was once a supporting act for digital transformation has become the main event, with GenAI and agentic AI having a significant impact. Organizations’ operational and economic destinies now depend directly on how quickly and responsibly they can industrialize AI. This playbook, the first in our 2026 Global AI Report series, is […]
2026 Global AI Report: A Playbook for AI Leaders Read More »
Soaring investment in AI is already transforming industries and fundamentally changing the way we live, work and do business. In fact, according to NTT DATA’s Global GenAI Report, 95% of C-suite leaders say that GenAI is driving a new level of innovation in their organizations.1 However, the increasing adoption of AI goes hand in hand
The AI Security Balancing Act: From Risk to Innovation Read More »
It seems, year after year, attacks increase in impact and visibility and 2021 did not deviate from past patterns. Instead of looking at the increase in numbers of incidents, breaches, and vulnerabilities, I’d like to take a look at some of the trends that have caught the attention of the security and business worlds. Cyberattacks
Conflicting stakeholder views on the future of work point to gaps in detail, tools and enablement This year’s data reveals some significant differences in perspective within and outside organizations. Contrasting views of leaders, managers and employees all point to significant gaps in understanding what the future of work should look like – and how to
On the threshold of augmented customer experiences Since the pandemic, digital disruptors have thrived and there’s been a revolution in CX operating models. C-level responsibility for customer experience (CX) has doubled in the last year. There’s been a transformational shift in organizational and customer behaviours, and a substantial improvement in automation. Our findings show that
2021 Global Customer Experience Benchmarking Report Read More »
Ramifications of the Colonial Pipeline breach Lead Analyst: Bruce Snell, Vice President, Security Strategy and Transformation, US On Friday, 7 May, Colonial Pipeline suspended operations due to a ransomware outbreak, attributed to the DarkSide ransomware group, in their network. With Colonial supplying around 45% of the East Coast’s fuel, this led to panicked runs on
Global Threat Intelligence Center Monthly Threat Report, June 2021 Read More »
The 2021 Global Threat Intelligence Report reminds us that in a world of evolving cyberthreats, we need to stay ahead of the curve to secure the next horizon of cyber resilience. Success lies in rethinking what you need to accommodate new ways of working; engaging with your ecosystem of partners and customers to entrench trust
The QakBot threat Lead Analyst: Dan Saunders, Senior Incident Response Consultant, NTT Ltd., UK & Ireland Malspam campaigns distributing QakBot are on the rise and it’s not just the banking trojan you should be worried about! What is QakBot? QakBot aka Qbot aka Pinkslipbot is a banking trojan aimed at stealing credentials, hunting for financially-related
2020 Global Threat Intelligence Report for December Read More »
Foreword – Employee Experience Transformed The world of work is facing a watershed. The hasty emergence of distributed workforces in every industry and region has compelled us to reimagine the workplace – where it is, what it looks like and, most importantly, who it’s for. Alongside that, a pivotal rethink of the culture and value
2020 Intelligent Workplace Report: Shaping Employee Experiences for a World Transformed Read More »
The OZIE Team: A Nigerian business email compromise threat actor group Lead Analyst: Jacob Faires, Senior Analyst, Security Threat Intelligence, Global Threat Intelligence Center, US In August 2019, the NTT Global Threat Intelligence Center (GTIC) began tracking a threat actor group based in Nigeria who specialized in business email compromise (BEC). GTIC has named this
