IT Service Management (ITSM) and IT Asset Management (ITAM) have historically been separate disciplines, with different business objectives and goals. However, their processes and data are highly interrelated. This survey looks at where alignment between ITAM and ITSM is happening, adoption levels, and challenges hindering organizations from aligning their ITSM and ITAM processes. After surveying …
For the world’s border protection, management and security industry policy-makers and practitioners.
For the world’s border protection, management and security industry policy-makers and practitioners.
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