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Consensus for Change Report

A global study from Motorola Solutions, conducted by Goldsmiths, University of London, about how the pandemic redefined expectations, accelerated innovation and changed our attitudes about technology for public safety. INTRODUCTION Motorola Solutions set out to understand how people feel about the role technology plays in keeping them and their communities safe. We also wanted to …

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2021 Global Customer Experience Benchmarking Report

On the threshold of augmented customer experiences Since the pandemic, digital disruptors have thrived and there’s been a revolution in CX operating models. C-level responsibility for customer experience (CX) has doubled in the last year. There’s been a transformational shift in organizational and customer behaviours, and a substantial improvement in automation. Our findings show that …

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Making the Wearables Business-Case

Key success metrics, research & ROI for innovation leaders. When you are innovating at the bleeding-edge of technology, one of the greatest challenges for an innovator in the enterprise is to effectively convey the value of wearable AR/VR to other stakeholders in the organisation, and bring them on the journey. The perceived challenges of User …

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Global Space and Technology Convention

The inaugural edition of GSTC was held in 2008 and was conceived by Singapore Space and Technology Limited (SSTL) as Asia’s go-to marketplace for insights, commercial opportunities, public-private partnerships, and funding of new solutions for people, enterprises and the planet. Held annually, GSTC has become one of the fastest-growing deep tech conventions in Asia, drawing …

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Steve Hoy

Founder & CEO at Enosi Steve Hoy is a global utility industry executive and recognized subject matter expert in smart grid and distributed energy resource management systems. As a founder and CEO of Enosi he leads a team developing retail energy trading solutions using the latest technologies including cryptography for proof of provenance. He has …

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Greg Alcorn

Greg Alcorn – Director, Global Sales & Customer Success at Synectics Greg is a talented Global Leader with over 15 years’ experience in the design and implementation of sales and marketing strategies, which catapult revenues and market share for leading global organisations. From his earliest career as an Electrical Engineer of heating, ventilation and security …

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Cybersecurity Chronicles

News, views and stories from the cyber front line. Sponsored by Netswitch Technology Management.

NIST Cyber Security Professional – NCSP® Foundation

NIST Cybersecurity Professional (NCSP) certified training programme is based on the NIST Cyber Security Framework (NCSF), a publication of the National Institute of Standards and Technology. The National Institute of Standards and Technology (NIST) is a non-regulatory agency of the United States Department of Commerce. NIST implements practical cybersecurity and privacy through outreach and effective …

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Don’t get left behind: an enterprise view of the low-code automation landscape

Enterprises are facing enormous challenges and opportunities created by new streams of data and ever-expanding possibilities for customer engagement. To meet increased demand, reduce inefficiencies, and quickly deploy digital solutions, businesses are turning to intelligent automation. Intelligent automation powers a seamless Center-out™ method for connecting operational processes with customer experiences. Using case management as the …

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